US Citizens able to obtain a Secret clearance
Strong written and verbal communication skills
Top tier troubleshooting and root cause analysis because of the combination of wisdom and knowledge and experience in the field
We believe strongly in Proactive monitoring instead of reactive problem solving
We will help ensure your environment is more stable and efficient at the core of your organization.
We use vendor and IT industry standards for best practice solutions
We prefer N minus one level updates and pre-testing updates on Development environments before updating production
Production and any internet facing environments must be patched continually
We have staff that have great strategy and planning to collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
We work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
Acquisition & Deployment overview
Design and deploy new applications and enhancements to existing applications, software, and operating systems.
Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
Conduct research on software and systems products to justify recommendations and to support purchasing efforts.
Interact and negotiate with vendors, outsourcing companies, and contractors to secure system-related products and services.
Operational Management overview
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
Ensure system connectivity of all servers, shared software, groupware, and other applications.
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
Ensure compatibility and inter-operability of in-house computing systems.
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
Monitor and test system performance; prepare and deliver system performance statistics and reports.
Provide orientation and training to end users for all modified and new systems.
Provide guidance and help resolve issues or assign tasks to System Engineers and Technicians
Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products.
Proven experience with systems planning, security principles, and general software management best practices.
Excellent understanding of the organization’s goals and objectives.
Knowledge of applicable data privacy practices and laws.
Great project management skills.
Excellent written, oral, and interpersonal communication skills.
Ability to conduct research into systems issues and products as required.
Ability to communicate ideas in both technical and user-friendly language.
Highly self motivated and directed, with keen attention to detail.
Proven analytical and creative problem-solving abilities.
Able to prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Ability to work in a team-oriented, collaborative environment